Revised Schedule M: Complaints & Product Recall

The Revised Schedule M places increased emphasis on robust systems for managing market complaints and executing product recalls effectively and compliantly. This course is designed for pharma professionals responsible for quality assurance, regulatory compliance, pharmacovigilance, and supply chain operations.

Participants will learn how to implement structured procedures for complaint handling, root cause analysis, CAPA, and traceability. Additionally, the session will cover the legal and operational aspects of initiating a product recall, including classification, communication strategies, and coordination with regulatory authorities.

Equip your teams with the knowledge to protect patient safety, ensure regulatory readiness, and maintain brand trust in the event of quality-related issues.