Total Quality Management & Quality Assurance
About Course
In this micro course learn about the basic concept of Total Quality Management. This course will explain why the management should be aware about the concept of TQM & its a continuous process which can be performed by all members of the team collaboratively. All 8 elements & PDCA cycle has been explained. Also, the basic concept of quality assurance is explained along with the 12 points which are must for quality assurance.
What will you learn
- 8 Key elements of TQM
- Key principles of TQM
- Benefits of TQM
- 6 C(s) for implementation
- Basic concept of Quality Assurance
Language: English
How to download course certificate: Watch Video
Course Content
Total Quality Management
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Basics of TQM
10:02
Quality Assurance
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